Reviews
Reviews
Sometimes the ward leaves people at a critical point of a crisis. Eg ligatures and saying they’ll untie it soon.
Struggled settling in at first and felt like communication was lacking. However, now more settled I find staff very kind, and mostly understanding of a very complex illness.
Staff were generally kind
Very rude on the phone not taking it seriously saying it wasn’t a crisis. Very unreliable CPN haven’t been seen in months. Find it very difficult to get hold of people especially when medication isn’t right. Wasn’t informed when CPN was on annual leave so had to ring up and only got told over a month after. Been promised I would feel better and medication could be lowered however this isn’t right. Not good communication at all. Been let down by someone else today regarding an emergency which isn’t their fault however I can’t rely on anyone.
Care
The staff are very good with communication and services
Staff
All
Friendly staff